BWI Thurgood Marshall Airport Ranked Among Top U.S. Airports in 2026 AirHelp Score

Airport Cracks the Top 10 for U.S. Gateways in New Survey

June 18, 2026 – Baltimore/Washington International Thurgood Marshall Airport was recognized as one of the top-performing U.S. airports in the 2026 AirHelp Score. BWI Marshall secured the tenth-highest score among U.S. airports in the annual survey. The scoring reflects the airport’s continued commitment to customer service while serving as a major transportation asset and economic development engine.

Passengers walking through the B/C Connector inside BWI Thurgood Marshall Airport.

The comprehensive AirHelp Score examines data related to on-time performance, passenger satisfaction and the quality of aviation facilities to highlight the best airports in the world. For the 2026 rankings, AirHelp analyzed data from 279 airports in 76 countries.

“I am extremely proud of this achievement, which showcases the hard work of the entire airport community to deliver outstanding air travel for our passengers,” said Shannetta Griffin, Executive Director/CEO of BWI Thurgood Marshall Airport. “The ranking will drive us to further innovate and elevate the passenger experience.”

AirHelp is a global travel technology and air traveler rights company that helps airline passengers understand and pursue compensation claims for flight disruptions. The company publishes annual airport and airline rankings, which evaluate performance based on factors such as on-time operations, customer experience and passenger feedback.

BWI Marshall Airport served more than 25 million passengers in 2025 and offers approximately 300 daily nonstop departures to about 90 domestic and international destinations. BWI Marshall Airport generates a total economic impact of $11.3 billion, supporting more than 107,000 jobs across Maryland and the region.

BermudAir Announces Major Expansion

New Service to Turks and Caicos

June 3, 2026- BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will add Belize, Turks and Caicos, and Guatemala City to its route network this winter and expand returning service to Anguilla this winter. Flights will go on sale on Friday.

Logo of BermudAir

The airline will inaugurate six new routes to Turks and Caicos service, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL) and St Petersburg/Tampa (PIE) and five new routes to Belize, from Boston (BOS), Raleigh-Durham (RDU), Fort Lauderdale (FLL), Orlando (SFB), and St Petersburg/Tampa (PIE), all starting in December*. Returning seasonal service to Anguilla will also be expanded from Newark and Baltimore-Washington, also with a new nonstop service added from St Petersburg/Tampa.

Also, nonstop service will be re-introduced from Fort Lauderdale to Bermuda as well as new direct service will be from Boston to Guatemala City.

Expanded Winter Season
Baltimore-Washington International Thurgood Marshall Airport
– Twice-weekly nonstop service to Anguilla, one nonstop (Mondays) and one direct (Thursdays), from December 21 through May 3, 2027;
– Weekly nonstop service to Turks and Caicos (Thursdays), from December 24 through April 29, 2027; and
– Weekly service to Bermuda, from October 26 through May 3, 2027.

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BWI Thurgood Marshall Airport Joins Cargo Airline Association

WASHINGTON, DC (May 4, 2026) — Baltimore/Washington International Thurgood Marshall Airport (BWI) has joined the Cargo Airline Association (CAA) as an Airport Associate member, strengthening its role in the national air cargo network.

“We are pleased to welcome BWI to CAA,” said CAA President Lauren Beyer. “Its growing cargo operations and strategic position in the National Capital Region make it an important addition to our membership. We look forward to working together on key priorities for a safe, efficient, and competitive air cargo system.”

The partnership with CAA underscores BWI’s continued expansion as a key logistics hub. In 2025, the airport handled 567 million pounds of freight, an annual increase of 8%, making it the busiest cargo airport in the Washington–Baltimore region.

“Freight operations are a critical component of our mission and overall economic impact,” said Shannetta Griffin, Executive Director and CEO for the Maryland Aviation Administration. “Membership with the Cargo Airline Association will advance BWI Thurgood Marshall Airport’s role in the logistics supply chain and support business development and economic growth for our region.”

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Southwest Airlines CEO Eyes Long-Haul International Flights

 May 29, 2026 – Southwest Airlines is eyeing potential long-haul international flights within the next five years as part of an ongoing effort to provide product offerings “our customers want,” CEO Bob Jordan said.

Speaking May 28 at the Bernstein Strategic Decisions Conference, Jordan said the changes the airline has made—including implementing assigned seating and tiered fares—have been positively embraced by passengers, evidenced by a strong first-quarter revenue performance. First-quarter revenue per available seat mile increased 11.2% year over year.

Jordan envisions Southwest potentially operating to eight to 12 long-haul international destinations, which would account for “the vast majority of the places that our customers want to go,” he explained. “So, we don’t have to be Delta, American or United in terms of that huge, wide long-haul network, but through the right destinations we can be highly relevant in our customer base in terms of where they want to go.”

While Jordan cautioned it is too early to discuss specific long-haul international routes, he said “Baltimore would be a natural hopping-off point.” Baltimore/Washington International Thurgood Marshall Airport (BWI) is Southwest’s largest East Coast airport, where the carrier has a more than 70% market share.

Southwest has traditionally been a point-to-point carrier, and Jordan said offering a high number of nonstop domestic routes continues to be a strength. But he acknowledged the carrier has evolved and connections at airports such as BWI are now an important component of Southwest’s business.

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BWI Thurgood Marshall Airport Welcomes JetBlue Airways

New Airline Service Starts July 9, Expanding Travel Options for the Region

A blue JetBlue logo on transparent background.

May 2, 2026 – JetBlue Airways announced this morning that it would begin service at Baltimore/Washington International Thurgood Marshall Airport on July 9, 2026. JetBlue will offer three daily flights between BWI Marshall Airport and Fort Lauderdale, Florida. In addition, JetBlue will add service between BWI Marshall and San Juan, Puerto Rico on November 2, 2026. The addition of JetBlue reflects continued demand for air travel and underscores the strength of the market in Maryland and the National Capital region.

“We are thrilled to welcome JetBlue, which means more convenience and more access to key travel destinations,” said Shannetta Griffin, Executive Director/CEO of BWI Thurgood Marshall Airport. “We remain committed to working with airlines to strengthen and expand air service opportunities. At BWI Marshall Airport, we look forward to a successful partnership with JetBlue to benefit our passengers and the region.”

BWI Marshall Airport serves as a vital travel hub for Maryland and the National Capital region, connecting travelers to destinations around the globe. The airport offers approximately 300 daily nonstop departures to about 90 domestic and international destinations. BWI Marshall Airport generates a total economic impact of $11.3 billion annually. The airport and visitors produce and support more than 107,000 jobs throughout Maryland and the region.