BWI Marshall Airport - 7050 Friendship Rd, BWI Airport, MD 21240

Cutting-Edge Program Will Help Brands Reach Consumers as Travel Returns, Recovers

Baltimore/Washington International Thurgood Marshall Airport is working with Clear Channel Airports to develop a new, innovative advertising program to reach travelers in the airport terminal. A 10-year contract is underway as Clear Channel Airports begins to develop the integrated passenger experience program, and upgrades are expected to be implemented in spring 2021.

“We look forward to working with Clear Channel Airports to present a creative media program that will engage our travelers,” said Ricky Smith, Executive Director of BWI Marshall Airport. “With this initiative, regional brands will have the opportunity to stand out and reach passengers in our world-class airport environment.”

The Maryland Board of Public Works approved the new terminal advertising contract in March. The program will feature a comprehensive, terminal-wide advertising network that will offer multiple passenger engagement opportunities.

Graphic rendering showing passengers in baggage claim at BWI Marshall Airport with future Clear Channel Airports advertising concepts installed

Clear Channel Airports is expected to create new overhead digital displays in high-traffic areas of the airport concourses, as well as flight information monitor messaging, an improved baggage claim digital network, wrap applications, digital projections, tension fabric displays with local thematic elements and a LCD network for the airport’s rental car shuttle buses.

“As our country continues to reopen, we expect activity at Baltimore/Washington International Thurgood Marshall Airport to continue to pick up more quickly than other regions since it’s a hub to so many businesses, universities and government entities,” said Morten Gotterup, President of Clear Channel Airports. “These are still very challenging times for the travel business, but we’re proud of the new partnership we have with BWI Marshall and are very much looking forward to working closely with their team as a resource and recovery partner so we can develop innovative, interactive and educational advertising experiences for their passenger base.”

BWI Marshall Airport continues working to help ensure safe travel for customers. Health initiatives at the airport include enhanced cleaning and sanitation, hand sanitizer dispensers throughout the terminal, protective barriers at security checkpoints, ticket counters and information desks, and physical distance markers in high-traffic areas. Masks or face coverings remain a requirement in the airport terminal as Maryland continues its COVID-19 recovery. Face coverings are available at airport information desks. Health and safety information is provided on information displays and overhead announcements.

Company Offers Private Rest and Workstation Rooms for Airport Passengers

Photograph of the storefront of Minute Suites at BWI Marshall AirportNew concessionaire Minute Suites launched services Thursday at Baltimore/Washington International Thurgood Marshall Airport. The company offers private rooms where airport passengers can relax, nap or work before a flight or during a layover.

“We’re pleased to welcome Minute Suites to the airport as an innovative new service,” said Ricky Smith, Executive Director of BWI Marshall Airport. “This is another example of the value companies see in doing business at BWI Marshall Airport, and adds to the first-class amenities we offer our customers.”

At BWI Marshall Airport, Minute Suites provides five relaxation and workstation rooms on Concourse C. The Minute Suites are accessible for passengers flying from concourses A, B or C. The private rooms include a daybed, television, workstation, free WiFi, and other amenities. The company currently has locations in four other U.S. airports, with more planned.

“We have been planning BWI for some time and we are thrilled to see it launch,” Dan Solomon, Co-founder and Director of Development for Minute Suites said. “Our service has been highly sought after for years, and now it is in even higher demand.”

Photograph showing interior of individual suite at Minute Suites at BWI Marshall Airport Minute Suites was founded by doctors and healthcare professionals looking to give travelers a clean and safe retreat during long waits between flights. Travelers can book a room for a minimum of one hour and a maximum stay of eight hours, depending on their needs.

As more people return to travel during the COVID-19 recovery, BWI Marshall Airport remains the busiest airport in the region. Health and safety initiatives at the airport include enhanced cleaning and sanitation, hand sanitizer dispensers throughout the terminal, protective barriers at security checkpoints, ticket counters and information desks, and physical distance markers in high-traffic areas. Face coverings remain a requirement in the airport terminal, and health and safety information is provided on information displays and overhead announcement boards.https://www.bwiairport.com/flying-with-us/about-bwi/press-media/october-1-2020-bwi-thurgood-marshall-airport-welcomes-minute

International Partnering Institute Recognizes Airport and Contractors for Collaboration on Airfield Project

The construction and engineering team at Baltimore/Washington International Thurgood Marshall Airport has been honored with a 2020 John L. Martin Partnered Project of the Year Award for work to reconstruct Taxiway B at BWI Marshall, which is owned and operated by the Maryland Department of Transportation Maryland Aviation Administration (MDOT MAA). The award was presented in August by the International Partnering Institute (IPI), a nonprofit that encourages and supports the construction industry in achievement of exceptional results through a culture of collaboration.

“I congratulate our team for the hard work and dedication that helped ensure a successful project,” said Ricky Smith, Executive Director of BWI Marshall Airport. “This award recognizes the collaboration that produced a major pavement reconstruction to enhance airfield safety and operations.”

Aerial photograph showing the completed construction work of Taxiway B at BWI Marshall AirportTaxiway B at BWI Marshall offers primary access from the north cargo apron and international concourse to the airport runways. The 2019 taxiway project included full depth reconstruction along with mill and overlay of pavement. Additional improvements included associated grading, drainage, lighting, airfield signage and pavement markings. The construction was completed early and under budget.

“Safe and efficient operations are the primary elements of our commitment to Marylanders and all of the traveling public,” said MDOT Secretary Greg Slater. “This project, and the partnerships that made it a reality, help us achieve those goals.”

According to the IPI, its annual awards “celebrate success, share lessons learned and best practices, and acknowledge teams and individuals who achieve extraordinary results.”

Photograph showing progress of the reconstruction of Taxiway B at BWI Marshall Airport The award recognized the project team, which consisted of MDOT MAA as the airport owner; Allan Myers, prime contractor; Michael Baker International, designer; Parsons Infrastructure, construction manager; Airport Design Consultants Inc., program management; and Ventura Consulting Group, facilitator. https://www.bwiairport.com/flying-with-us/about-bwi/press-media/september-25-2020-bwi-thurgood-marshall-airport-construction

Airport and Executive Director Honored with Awards from Airports Council International-North America

Baltimore/Washington International Thurgood Marshall Airport and Executive Director Ricky Smith were honored this week by the Airports Council International-North America (ACI-NA) with two prestigious industry awards that recognize commitment and achievement in diversity in the aviation industry. ACI-NA represents local, regional and state governing bodies that own and operate commercial airports in the United States and Canada.

“Empowering minority- and women-owned businesses is a part of the good work our airports engage in each year to increase diversity within the aviation industry,” said ACI-NA President and CEO Kevin M. Burke. “Airports play an essential role in strengthening local economies, and promoting workforce diversity within our industry is beneficial to the communities we operate within. “I congratulate Ricky Smith for the work he has done to level the playing field and empower women and minority-owned businesses within the aviation industry.”

https://www.bwiairport.com/flying-with-us/about-bwi/press-media/september-16-2020-bwi-thurgood-marshall-airport-recognized-forBWI Marshall Airport was presented with ACI-NA’s Large Hub Inclusion Champion award, an annual honor that celebrates proactive and innovative steps taken by large airports to foster diverse businesses, workforce diversity, outreach and advocacy. ACI-NA highlighted BWI Marshall’s demonstrated commitment to maximize local and minority business participation. In 2017, BWI Marshall partnered with its concessions developer to establish LaunchPad, a program encouraging new small, minority businesses at the airport. Since its start, LaunchPad has helped nine minority- and women-owned businesses open at the airport.

BWI Marshall was also honored by ACI-NA for work to expand recruitment efforts and increase workforce diversity. The organization noted that, since 2015, women in executive management increased 129% at the airport, and racial diversity has increased among executive and senior management 300% and 64%, respectively. Since 2015, the airport has sponsored a Summer Youth Initiative to introduce underrepresented students to the aviation industry and stimulate career interest. More than 250 students from Baltimore City have been exposed to different airport operations.

“This honor confirms my pride in the many stellar professionals that hold BWI Marshall to be their employer of choice,” said BWI Executive Director Smith. “I have always held the belief that this airport is supported by many of the most competent and dedicated professionals in the industry. This honor recognizes our commitment to maintaining a diverse team that is actively engaged in driving performance excellence. As we strive to ‘be better,’ we will pursue every effort to continue living up to the principles of this award.”

Photograph of Ricky Smith holding ACI-NA Leon C. Watkins Guardian Award trophyACI-NA also announced Executive Director Smith as the recipient of its 2020 Leon C. Watkins “Guardian Award” for Excellence in Business Diversity. This new honor recognizes a leader who has promoted growth and evolution of minority- and women-owned businesses and suppliers, while also fostering advancement of civil rights and equal opportunities for all within the airport business environment.

“The entire Maryland Department of Transportation (MDOT) team is proud of Ricky and BWI Marshall Airport for these well-deserved awards,” said Maryland Transportation Secretary Greg Slater. “Diversity in our workforce and career development are cornerstones of MDOT’s business philosophy. I greatly appreciate ACI-NA’s recognition of our team’s outstanding work.”

ACI-NA noted Executive Director Smith’s proven leadership and sustained commitment to the values of diversity and inclusion as factors earning him the ACI-NA Guardian Award. The organization noted that he founded several outreach and partnership programs for small and minority entrepreneurs and also acknowledged his leadership with the LaunchPad concessions initiative.

“I am deeply grateful and humbled by this honor, which is named on behalf of Leon Watkins, a giant in our industry for his longstanding commitment and lifetime of work supporting diversity and inclusion,” said Executive Director Smith. “Throughout his life, Leon courageously worked to foster equality and encourage full opportunities for minorities and women in employment, professional development and business participation.

“Leon was a friend and mentor to me,” he added. “Thank you to ACI-NA for this recognition, and for memorializing Leon Watkins’ legacy in such profound manner.”

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The following airport restaurants and retailers are open for business, but some are operating with reduced hours and food service. This list may change at any time. We will update this page frequently. Restaurants are primarily open for grab-and-go and carry-out orders, except for locations with sit-down dining at 50% capacity. To comply with local regulations, sit-down dining must end each day at 10pm. We are sorry for any inconvenience.

UPDATE: 9/3 at 12:00pm

Except where otherwise noted, these airport restaurants and stores will open 90 minutes before each day's first departing flight and close 30 minutes after each day's final departing flight.

LOCATION RETAIL / SERVICE GRAB-N-GO FOOD
MAIN TERMINAL
  • Hudson News (Lower Level #1)
  • M&T Bank (Mon-Fri: 9am-3pm)
  • Onsite News
  • UPS Store (Mon-Fri: 10am-6pm, Closed Sat & Sun)
  • Dunkin' Donuts (open 24 hours)
  • Ledo Pizza
CONCOURSE A
  • Hudson News (5am-6pm)
 
CONCOURSE B
  • Fashion Spa House
  • Fire & Ice (8am-3pm)
  • Hudson News at B2
  • Onsite News
  • Tech Showcase
  • Auntie Anne's
  • BGR
  • Dunkin' Donuts
  • Gachi House of Sushi
  • Ledo Pizza
  • Obrycki's
  • Starbucks
  • Subway
  • Zona Cocina
A/B FOOD COURT
  • America! (7am-8pm)
  • The Body Shop (8am-2pm)
  • Diva By Cindy (Open Saturday and Sunday)
  • InMotion 8am-6pm)
  • Kiehl's (8am-6pm)
  • MAC Cosmetics (7am-7pm)
  • Onsite News (5am-8pm)
  • Sunglass Hut (8am-5pm)
  • Arby's
  • Chick Fil-A
  • Chipotle (5am-10pm)
  • Flying Dog Tap House (10am-6pm, sit-down dining at 50% capacity)
  • Jamba Juice (5am-6pm)
  • Leeann Chin (10am-6pm)
  • McDonald's (open 24 hours, limited menu)
  • Pinkberry
  • Silver Diner (sit-down dining at 50% capacity)
CONCOURSE C
  • Hudson News at C4 (6am-6pm)
  • Hudson News at C7
  • Marshall Russo
  • Einstein Bros. Bagels (5am-6pm)
  • Harbor Grille
  • Potbelly (8am-4pm)
CONCOURSE D
  • America! (5:30am-6pm)
  • Fran's Body Care (8am-3pm on Mon, Wed, Thu, Fri)
  • Hudson News at D2 (8am-5pm)
  • The Club BWI (6am-6pm)
  • Auntie Anne's
  • Dunkin Donuts
  • The Greene Turtle (6a-8pm, sit-down dining at 50% capacity)
  • Market Express
  • McDonald's
  • Quizno's (Mon-Fri: 11am-6pm, Closed Sat & Sun)
D/E CONNECTOR
  • Charm City Market (7am-7pm)
  • ROAM Fitness (Retail only - 6AM-11AM & 2PM-6PM)
  • Starbucks (5:30am-2pm)
CONCOURSE E
  • Hudson News (limited hours)
  • Zoom vending machines
  • Passports Bar and Grill (limited hours)

Covid-19 Header Image

UPDATE: 8/20 at 4:15pm

In accordance with Governor Larry Hogan's Executive Order 20-07-29-01 (full text here), the use of face masks or coverings is required at all times throughout BWI Marshall Airport. This Executive Order took effect on July 31, 2020 at 5pm. Further, all of our airline partners have implemented a face mask or covering requirement.

Passenger receives free face mask at Information Desk at BWI Marshall Airport.

Passengers arriving at the airport without a face mask can receive a free mask. Airport staffers are distributing cloth face masks at no charge at 3 Information Desks (Upper Level between Spirit and United counters, Lower Level between Baggage Claim belts 9-10 and 12-13). Mask distribution will take place 7 day a week from 6:00am-4:00pm and from 6:30pm-8:00pm.

In addition, those who wish to purchase a face covering or other PPE items (such as hand sanitizer, gloves, etc.) can do so at various retailers and PPE vending machines throughout the terminal and Rental Car Facility. 

Please note: access to the BWI Marshall Airport terminal is restricted to ticketed passengers and badged employees.

We’ve compiled the following face mask/covering notes from our airline partners. Please confirm airline policies with your airline prior to travel.

ALASKA – All guests 2 and older are required to wear a face mask or covering over their nose and mouth, with no exceptions. Those unwilling or unable to wear a face mask or covering for any reason will not be provided with travel. Face coverings with direct exhaust valves and face shields without masks are not deemed as acceptable face coverings. More info here and here.

ALLEGIANT – Passengers are required to face masks and coverings at the ticket counter and gate, during boarding and while aboard an Allegiant aircraft. Complimentary health and safety kits (including a single-use face mask among other items) will be distributed to Allegiant passengers during the boarding process. More info here.

AMERICAN – Passengers, except for children under 2 years old, are required to wear a face covering or mask while aboard aircraft. Face coverings are required to be worn from a passenger's arrival at their departing airport until a passenger's exit at their destination airport. Face coverings with exhaust valves or vents,  and coverings made with materials such as mesh or lace fabrics, are no longer allowed by the airline. A face shield can be worn with a face covering, but not in place of a face covering. Passengers who decline to wear a face covering may be denied boarding and future travel on American. More info here and here.

BOUTIQUE - Passengers are required to wear a face covering in check-in and boarding gate areas, in-flight, and while enplaning and deplaning their aircraft. More info here.

CONTOUR - Passengers are required wear a face mask or covering throughout the airport and in-flight. Plastic face shields may be used in addition to a face covering, but not in place of one. Any face covering with an exhaust valve is not approved as an acceptable face mask. The airline reserves the right to deny boarding to any traveler unwilling to comply with this requirement. More info here

DELTA – Passengers are required to wear a face mask or covering during all phases of travel, including in check-in and boarding gate areas, jet bridges and aircraft. Plastic face shields may be used in addition face coverings, but not in place of a face covering. Any mask with an exhaust valve is not approved as an acceptable face covering. More info here.

FRONTIER – Passengers are required to wear a face covering at ticket counters, gate areas, baggage claim and onboard aircraft. Face coverings containing vents, valves or mesh material, plus face shields, are not considered acceptable face coverings. More info here. Passengers and crew members are required to undergo a non-invasive temperature screening at the gate using a touch-less thermometer. 

JETBLUE – Passengers are required to wear face coverings during check-in, boarding, deplaning and while in-flight. All passengers over 2 years of age must wear a face covering which fits over their nose and mouth during check-in, boarding, in-flight and while deplaning. Masks with vents or exhalation valves are not permitted. Plastic face shields may be worn in addition to a face covering, but not in place of one. More info here and here.

SOUTHWEST – Face masks and coverings are required for passengers, except for children under the age of 2, in-flight, as well as in ticketing, boarding and baggage areas. Masks with an exhalation valve, a face shield on its own or coverings made completely of mesh or lace fabrics are among those deemed unacceptable. More info here and here. ​

SOUTHERN AIRWAYS EXPRESS - Face masks or coverings are required of passengers inside the airport and in-flight. Southern Airways' policies are in line with interline partner American Airlines. More info here.

SPIRIT – Passengers, except for children under age 2, are required to wear face coverings at the airport, on the jet bridge and onboard Spirit aircraft. Face shields may be worn in addition to a face covering, but are not approved as a face covering replacement. Face coverings containing valves or mesh materials are not considered appropriate face coverings. Those who choose not to comply with the airline's face covering requirement will lose future flight privileges with Spirit. More info here.

SUN COUNTRY - Passengers are required to wear a face covering while in the airport and on aircraft. Passengers who cannot wear face masks due to medical reasons are expected to wear a face shield. More info here.

UNITED – Passengers, except for children under the age of 2, are required to wear face coverings onboard United aircraft and at United customer service counters, baggage claim and boarding gate areas. A face covering must cover a passenger's nose and mouth and not have any vents or openings. A face shield alone does not count as a face covering. Travelers not wearing face coverings may be refused transport and could lose travel privileges for future United flights. More info here and here.

International Aircraft Rescue and Fire Fighting Award Honors Training Leadership

Captain Matthew Morean of the Baltimore/Washington International Thurgood Marshall Airport Fire and Rescue Department has been honored with a training award from an international industry organization. The Aircraft Rescue and Fire Fighting (ARFF) Working Group recently recognized Captain Morean with the Brian Pugh Outstanding ARFF Training Officer Award. The honor showcases efforts to institute procedures or technologies that make a difference in an airport’s ARFF training programs.

BWI Marshall Airport Fire and Rescue Department Captain Matthew Morean

“I congratulate Captain Morean for this award, which highlights his contributions to BWI Marshall Airport, along with his leadership and collaboration with industry partners,” said Ricky Smith, Executive Director of BWI Thurgood Marshall Airport. “Our skilled, brave fire and rescue service professionals work so hard to protect our community. This prestigious industry award recognizes Captain Morean for his dedication and honorable service.”

Captain Morean, a resident of Caroline County, was nominated for the award by Battalion Fire Chief Jason Graber of the Metropolitan Washington Airports Authority (MWAA) Fire and Rescue Department. The BWI Marshall Airport Fire and Rescue Department and the MWAA Fire and Rescue Department regularly collaborate on training programs.

In the award nomination, Battalion Fire Chief Graber acknowledged Captain Morean’s experience and value, and said he “undoubtedly is the backbone of the organization at the BWI Fire and Rescue Department.”

Established more than 25 years ago, the ARFF Working Group is the largest worldwide professional organization of aviation firefighters and industry experts. The ARFF Working Group has more than 1,000 active airport fire rescue members from more than 30 countries.