BWI Marshall Airport - 7050 Friendship Rd, BWI Airport, MD 21240

BWI Thurgood Marshall Airport Hosts Art Exhibits to Raise Awareness of Human Trafficking

April 16, 2021

Baltimore/Washington International Thurgood Marshall Airport is partnering with the nonprofit ArtWorks for Freedom to host two powerful art exhibits that raise awareness of the hidden world of human trafficking. The exhibits are designed to educate and engage the public and the air transportation industry to help combat human trafficking. Some studies estimate that human trafficking/forced labor is a $150 billion annual industry.

“For many years, we have worked with artists to present diverse, high-quality exhibits that inspire and inform our travelers,” said Ricky Smith, Executive Director of BWI Thurgood Marshall Airport. “This partnership with ArtWorks for Freedom continues our commitment to provide a positive travel experience for our passengers.”

 

One of the exhibits, “What You See Is Not Who I Am,” is on display at BWI Marshall’s D/E International Art Gallery, adjacent to the airport’s D/E security checkpoint. This striking, multi-part mural series was created in partnership with Groundswell Community Murals of Brooklyn, N.Y. Through its Teen Empowerment Mural Apprentice program, 20 aspiring teenaged artists worked collaboratively to research, design and create the 12-panel installation that addresses sex trafficking, forced labor and agricultural exploitation.

 

“This mural is power. It's a voice for those victims whose voices will never be heard,” said Maybelline Amaya, one of the participating young artists.

 

The other exhibit, “Bought & Sold: Voices of Human Trafficking,” by ArtWorks founder and director Kay Chernush, is located in the Orientation Lobby of the airport’s Hourly Garage, near Skywalk B. Large-scale photographic images speak to the experiences and suffering of the hundreds of thousands of men, women and children caught up in human trafficking. More than 15 photographs are coupled with inspirational survivor narratives from across the globe. The “Bought & Sold” exhibit has been previously presented on three continents and in cities throughout the United States.  

 

Artworks for Freedom is a nonprofit using the power of artistic creativity to raise awareness of human trafficking and modern-day slavery. Working locally and globally, ArtWorks seeks to illuminate the breadth, complexity and persistence of human trafficking and inspire global action at all levels of society. The organization fulfills its mission by mounting awareness campaigns in cities across the globe in collaboration with artists and arts organizations, civic associations, businesses, NGOs, faith-based organizations, foundations, educational institutions and local community leaders.

 

BWI Marshall Airport recognizes the valuable role that art and architectural enhancements play in the travel experience. The airport features a number of permanent and rotating exhibitions. High-quality sculptures, art glass installations, paintings, photographs, and other enhancements are installed throughout BWI Marshall facilities.

“As the busiest airport in the region, BWI Marshall is a tremendous platform to reach and engage travelers every day,” said Maryland Department of Transportation Secretary Greg Slater. “The airport has a tradition of providing opportunities for local, regional and international artists, and these exhibits with ArtWorks for Freedom represent an important element of that mission.”

Travelers to BWI Marshall are reminded the airport terminal remains open only to ticketed passengers and employees, and that face coverings or masks are required in the terminal. For additional information on health and safety protocols in place at BWI Marshall and the airport’s continued COVID-19 recovery, go to https://www.BWIairport.com/COVID19.

 

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BWI Thurgood Marshall Airport to Reopen
Long Term A Parking Lot on April 1


Rebound in Passenger Traffic Prompts Early Reopening

March 31, 2021

Baltimore/Washington International Thurgood Marshall Airport will reopen its Long Term A Parking lot on April 1, 2021. The Long Term A lot and several other parking operations at the airport were temporarily closed last March as a result of the global pandemic and its impact on air travel.


Passenger traffic has increased steadily at BWI Marshall Airport in recent weeks. Friday, March 26, was the busiest day since the start of Maryland’s COVID-19 State of Emergency, with 22,698 departing passengers. Several other days in March were among the busiest in the past year. As more people return to air travel, BWI Marshall remains the busiest airport in the region.


BWI Marshall Airport originally planned a gradual reopening of parking facilities starting July 1. Growing passenger traffic in recent weeks has prompted the airport to accelerate the reopening of the Long Term A lot. The airport’s Long Term B lot, Express Parking, and valet service will remain temporarily closed at this time.


“As passenger traffic continues to grow, we are monitoring conditions and working to meet customer demand,” said Ricky Smith, Executive Director of BWI Marshall Airport. “Safe and reliable travel remain our highest priorities. We continue to work with our parking management contractor to ensure a positive travel experience for our passengers.”


Upon reopening, the parking rate for the BWI Marshall Airport Long Term A lot will be $8 per day, the regular rate. The BWI Marshall Airport Daily Garage and Hourly Garage have operated at reduced daily rates, $8 and $12, respectively, during the pandemic and will begin a phased transition to regular rates. As of April 15, the Daily Garage rate will be $10 per day and the Hourly Garage rate will be $16 per day. Resumption of the regular rates for the Daily Garage ($12 per day) and the Hourly Garage ($22 per day) is currently scheduled for October 1.


“As Maryland continues its COVID-19 recovery, the increased numbers at BWI Marshall reflect air travelers’ confidence that our workers and our airport partners are providing a clean, healthy environment and the region’s most convenient and efficient service,” Maryland Department of Transportation Secretary Greg Slater said. “With passengers returning in greater numbers, it’s crucial that everyone continue the practices that will aid Maryland’s recovery, including use of face coverings, maintaining social distance and taking other precautions that protect the health of ourselves and others.”


The entire BWI Marshall Airport team is focused on safe and healthy travel. Customers are reminded that masks or face coverings are required in the terminal. Only ticketed passengers and employees are permitted in the airport terminal at this time. Other health and safety initiatives at BWI Marshall include enhanced cleaning and sanitation; hand sanitizer dispensers throughout the terminal; protective barriers at security checkpoints, ticket counters and information desks; and physical distance markers in high-traffic areas. Health information is provided on information displays and overhead announcements.


For more on BWI Marshall’s COVID-19 recovery, see https://www.BWIairport.com/COVID19.
                               

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CBP Expands Biometrics Facial Comparison at BWI Airport to Secure

March 24, 2021

BALTIMORE – U.S. Customs and Border Protection (CBP) announced Wednesday the implementation of Simplified Arrival at Baltimore Washington International Thurgood Marshall Airport (BWI).

Simplified Arrival is an enhanced international arrivals process that uses facial biometrics to automate the manual document checks that are already required for admission into the United States. Simplified Arrival provides travelers with a secure, touchless travel experience and fulfills a longstanding Congressional mandate to biometrically record the entry and exit of non-U.S. citizens.

A traveler processes her admission using CBP's enhanced biometric facial comparison process at BWI Airport.
A traveler processes her admission using
CBP's enhanced biometric facial comparison
process at BWI Airport.

CBP officers processed about 430,000 international travelers at BWI Airport last year, and about 730,000 travelers during 2019, the last full year before the implementation of COVID-related travel restrictions.

Simplified Arrival only uses the biometric facial comparison process at a time and place where travelers are already required by law to verify their identity by presenting a travel document. When travelers arrive from overseas, they will pause for a photo at the primary inspection point. The photograph is compared to the traveler’s passport or visa photo.  

“Customs and Border Protection has deployed an innovative, efficient and secure passenger identity verification process that delivers a streamlined experience for travelers arriving to the United States while enhancing our nation’s security,” said Keith Fleming, Acting Director of Field Operations for CBP’s Baltimore Field Office. “CBP’s use of facial biometric technology ensures a safer, touchless travel experience while protecting the privacy of all travelers.”

Simplified Arrival is voluntary for U.S. citizens and for select foreign nationals who are not required to provide biometrics. Eligible travelers who wish to opt out of the new facial biometric process may notify a CBP officer when approaching the primary inspection point.

Please visit CBP Ports of Entry to learn more about how CBP’s Office of Field Operations secures our nation’s borders. Learn more about CBP at www.CBP.gov.

 

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March 2, 2021

BWI Thurgood Marshall Airport Earns Recognition as Best North American Airport of its Size

 

2020 Airport Service Quality Award Reflects Passenger Feedback on Service

Baltimore/Washington International Thurgood Marshall Airport was named as the top North American airport in its size category in the 2020 Airport Service Quality (ASQ) Awards. The annual awards are presented by Airports Council International World (ACI World), a leading airport industry organization. The ASQ program recognizes global airports for delivery of the best customer service as measured by airport passengers.

“I congratulate BWI Marshall Airport on this remarkable achievement in delivering the best customer experience in the opinion of your passengers at a time when the voice of our passengers must be heard,” said Luis Felipe de Oliveira, Director General of ACI World. “The ASQ Awards represent the highest possible customer experience accolade for airport operators around the world.”

The ASQ program is the airport industry standard for measuring passenger satisfaction. The annual comprehensive survey measures customer satisfaction across 34 key performance indicators. The survey program delivers full assessment and analysis of the passenger experience, including factors such as airport cleanliness, concessions, parking and security checkpoint wait times. The program gathers data throughout the year from passengers at the airport to measure and evaluate their experience on the day of travel.

“I thank our employees and partners for delivering exceptional customer service during the most challenging time in our history,” said Ricky Smith, Executive Director of BWI Marshall Airport. “This ASQ award is an incredible achievement, particularly in light of so many challenges. I am proud of the entire BWI Marshall Airport community that has remained steadfast in providing an outstanding travel experience for our passengers.”

Graphic provided by Airports Council International of a logo of its ASQ award.

The ASQ survey respondents gave BWI Marshall Airport high marks for parking facilities and value, ground transportation, food and retail concessions, efficient security checkpoint and airline check-in, and ease of terminal access. BWI Marshall Airport employees and stakeholders have worked over the past year to help ensure the health and safety of travelers during the COVID-19 pandemic, as well as to provide excellent customer service.

“Throughout 2020, BWI Marshall faced the challenges of a global pandemic by maintaining its focus on health, safety and service for each and every customer,” said Maryland Department of Transportation Secretary Greg Slater. “This prestigious award reflects the traveling public’s appreciation for that commitment and its confidence in our dedicated BWI Marshall team.”

 

 

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February 24, 2021

Maryland Board of Public Works Approves Relief Package for BWI Marshall Airport Concessions

Airport to Extend COVID-19 Financial Assistance for Food, Retail Operators

The Maryland Board of Public Works (BPW) today unanimously approved financial relief measures to support food and retail concessions at Baltimore/Washington International Thurgood Marshall Airport. The package expands assistance previously enacted by BWI Marshall Airport in April 2020 to provide relief from COVID-19 impacts.

The rent relief and lease extensions approved today will support airport restaurants and retailers as they recover from the economic crisis brought on by the global pandemic. In a separate vote, the BPW also approved a fixed rent relief package for rental car companies at BWI Marshall.

“Our administration remains committed to helping the many local businesses, including airport restaurants and shops, that have been hit hard by the pandemic and its impact on travel,” said Governor Larry Hogan. “Last spring, BWI Marshall Airport took aggressive action to help its concessions partners, and with the approval of this package, we will provide further assistance to help these businesses survive as the air travel industry recovers.”

Last April, BWI Marshall and its concessions developer, Fraport Maryland, provided fixed rent relief to the airport’s food and retail subtenants through December 2020. Today’s BPW meeting was chaired by Lt. Governor Boyd Rutherford – representing Governor Hogan – and also included members Treasurer Nancy Kopp and Comptroller Peter Franchot. The BPW vote provides additional relief to airport concessions through June 2021. The overall 15 months of waived fixed rent represents approximately $16.4 million in relief, easing the financial burden to concessions operators while allowing continued service to travelers. Beginning in July 2021, a tiered fixed rent structure will be in place until the end of the contract.

“These emergency relief measures will help provide stability for our airport partners,” said Maryland Transportation Secretary Greg Slater. “As Maryland’s economy rebounds from the effects of COVID-19, our concessions and their valuable employees will be crucial to providing the services air travelers need.”

“Many of our airport concessions are small, minority-owned businesses that do not have the resources to withstand prolonged losses,” said Ricky Smith, Executive Director of BWI Marshall Airport. “We are acting to save jobs, protect small businesses and ensure a strong level of service for our passengers.”

The airport’s concessions program includes about 120 locations and 192,000 square feet of assigned leased space. Currently, about 57% of BWI Marshall’s concessions are operating. In spring 2020, only about 20% of shops and restaurants in the airport were open to serve travelers. In 2020, total concessions sales fell by approximately 61% compared to 2019.

For rental car companies at BWI Marshall, the fixed rent relief package approved today is retroactive from April 1, 2020 to December 30, 2020. Beginning January 1, 2021, until the end of the contract, the fixed rent is tiered. The total rent relief for rental car firms equates to about $13 million.

MDOT MAA applied Coronavirus Aid, Relief, and Economic Security (CARES) Act funding received last year to help offset these revenue losses.

BWI Marshall Airport served nearly 27 million passengers in 2019. At the low point in April 2020 during the early months of the pandemic, passenger traffic at BWI Marshall was down 96% compared to the previous year. While airline travel has stabilized somewhat in recent months, passenger traffic at BWI Marshall remains down about 60% compared to pre-pandemic levels.

Despite the impact of COVID-19, BWI Marshall remains the busiest airport in the WashingtonBaltimore region. The airport and its partners are focused on safe and healthy travel. Customers are reminded the BWI Marshall Airport terminal remains open only to ticketed passengers and employees, and that masks or face coverings are required in the terminal.

Other health and safety initiatives at BWI Marshall Airport include enhanced cleaning and sanitation; hand sanitizer dispensers throughout the terminal; protective barriers at security checkpoints, ticket counters and information desks; and physical distance markers in high-traffic areas. Health and safety information is provided on information displays and overhead announcements

 For more on BWI Marshall’s COVID-19 recovery, click here. 

 

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January 29, 2021

BWI Marshall Airport’s Community Partners Program Continues to Highlight Local Nonprofits
Charitable Organizations Invited to Apply for Free Space in Airport Terminal to Display Information



Baltimore/Washington International Thurgood Marshall Airport is offering local charitable nonprofits the opportunity to increase public awareness among airport travelers through the Community Partners Program. The program provides space in the BWI Marshall Airport terminal for nonprofits to display information highlighting their important work.

“Nonprofit groups continue to provide critical services to our local communities during the COVID-19 pandemic,” said Ricky Smith, Executive Director of BWI Marshall Airport. “We are proud to support these organizations and their important missions.”

Launched in 2019, the BWI Marshall Airport Community Partners Program offers 15 locations in the terminal for nonprofits to display messages and information. The service provides a sixmonth opportunity that is free of charge. Applications for the initiative are accepted twice per year. The deadline for the current round of applications is February 12, 2021.

Charitable nonprofits from throughout Maryland and the National Capital Region are invited to submit applications to be considered for the program. For details and the application, go to the Maryland Department of Transportation Maryland Aviation Administration (MDOT MAA) community relations website, https://bit.ly/BWIcommunitypartners.

As more people return to air travel during the COVID-19 recovery, BWI Marshall remains the busiest airport in the region. The airport and its partners are focused on safe and healthy travel. Customers are reminded the BWI Marshall Airport terminal remains open only to ticketed passengers and employees, and that masks or face coverings are required in the terminal.

Other health and safety initiatives at BWI Marshall include enhanced cleaning and sanitation; hand sanitizer dispensers throughout the terminal; protective barriers at security checkpoints, ticket counters and information desks; and physical distance markers in high-traffic areas. Health and safety information is provided on information displays and overhead announcements.

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1-22-2021

BWI Marshall Airport Innovative Program Provides

Social Distancing Information for Passengers

 

 Technology, Real-Time Data Keeps Customers Informed at Security Checkpoints 

 Baltimore/Washington International Thurgood Marshall Airport has launched a pilot program using innovative technology to provide social distancing information and assessment for customers at a security checkpoint. The project uses Light Detection and Ranging (LiDAR) technology and sophisticated software from partner CrowdVision to monitor, analyze and report on physical distancing at the airport’s B security checkpoint. The system notifies customers when social distancing is adequate and encourages greater physical separation if needed. 

“Safe, healthy travel remains our priority,” said Ricky Smith, Executive Director of BWI Marshall Airport. “Since the outset of the pandemic, BWI Marshall Airport has implemented many measures to help protect passengers and employees. This innovation provides real-time data on passenger flow so we can notify travelers and manage separation.”

Under the pilot program, LiDAR-enabled sensors analyze passenger movements at the B checkpoint in real-time, counting people and measuring their speed and direction of movement. The motion analytics software calculates physical distancing information and provides easy-to-understand notifications for passengers and airport management. When passengers are providing good physical distancing, the system generates a positive message at the B checkpoint monitor. If passengers are too close together for too long a period of time, the system presents a reminder of social distancing guidelines. 

“Our software solution helps BWI Marshall Airport improve their passengers’ travel experience and, more importantly, keeps them safe and gets them flying again,” said Mike Cunningham, President of CrowdVision. 

BWI Marshall Airport was among the first global airports to use LiDAR to monitor and report on security wait-times to help improve the passenger experience. LiDAR is the same laser-mapping technology used in autonomous vehicles. The technology uses safe, invisible pulsated laser light to detect objects, both in motion and at rest. Wait-time information produced from the system has been displayed at the airport’s four security checkpoints and the BWI Marshall Airport website since 2019. 

“The use of LiDAR technology to promote social distancing helps keep our customers safe and gives them comfort and confidence as they travel through BWI Marshall,” Maryland Department of Transportation (MDOT) Secretary Greg Slater said. “This innovative system is another way we’re focusing on the health and safety of the public, our partners and our MDOT team.” 

As more people return to travel during the COVID-19 recovery, the BWI Marshall Airport terminal remains closed except for ticketed passengers and employees. Face coverings are required in the airport. Other health and safety initiatives at the airport include enhanced cleaning and sanitation, hand sanitizer dispensers throughout the terminal, protective barriers at customer-facing locations, and physical distance markers in high-traffic areas. Health and safety information is provided on information displays and overhead announcements. 

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Allegiant Adds Service Between BWI Marshall Airport and Punta Gorda, Florida
New Flights to Florida’s South-Central Gulf Coast Set to Begin May 27

January 12, 2021
Allegiant Air announced today it will offer new nonstop service between Baltimore/Washington International Thurgood Marshall Airport and Punta Gorda, Florida, beginning May 27, 2021. Allegiant’s new seasonal service will operate twice per week, on Thursdays and Sundays, between BWI Marshall and Punta Gorda Airport. Allegiant Air first started service at BWI Marshall in April 2016.

“As we near five years of service from Allegiant, we’re thrilled that the airline continues to offer new flight options for our customers,” said Ricky Smith, Executive Director of BWI Marshall Airport. “Punta Gorda, with its history and pristine natural beauty, will be a popular destination for travelers. We welcome this added ultra-low-fare service from our partners at Allegiant.”

With the new Punta Gorda route, Allegiant will now serve six markets from BWI Marshall, adding to existing service to Sarasota and Destin-Fort Walton Beach, Florida; Asheville, North Carolina; Savannah, Georgia and Knoxville, Tennessee.

As more people return to air travel during the COVID-19 recovery, BWI Marshall remains the busiest airport in the region. The airport and its partners are focused on safe and healthy travel. Customers are reminded the BWI Marshall Airport terminal remains open only to ticketed passengers and employees, and that masks or face coverings are required in the terminal.

Other health and safety initiatives at BWI Marshall include enhanced cleaning and sanitation; hand sanitizer dispensers throughout the terminal; protective barriers at security checkpoints, ticket counters and information desks; and physical distance markers in high-traffic areas. Health and safety information is provided on information displays and overhead announcements.

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BWI Thurgood Marshall Airport Recognized with Multiple Marketing and Advertising Awards

‘We’ll Take You There’ Campaign Wins Local, International Recognition

December 18, 2020

Baltimore/Washington International Thurgood Marshall Airport and its marketing partner, Weber Shandwick, have been presented with several prominent awards for the 2019 marketing campaign, “We’ll Take You There.” The campaign used a broad mix of strategies and creative asserts to drive awareness of BWI Marshall Airport and showcase its convenience, low fares and non-stop airline service.

BWI Marshall Airport and Weber Shandwick were recognized in 2020 with three notable honors for the “We’ll Take You There” campaign: an Emmy® Award from the National Capital Chesapeake Bay Chapter of the National Academy of Television Arts & Sciences, an international Hermes Platinum Creative Award, and an American Advertising Federation Baltimore Chapter ADDY Gold Award. The high-energy advertisements showed eager travelers moving through the airport to the sounds of the classic Stapes Singers hit, “I’ll Take You There,” re-recorded with the campaign theme. A video example is available on the BWI Marshall Airport YouTube channel.

“These awards are another example of how BWI Marshall Airport is a leader in our industry,” said Ricky Smith, Executive Director of BWI Marshall Airport. “I applaud our talented, creative team for their outstanding achievements. We are honored to be recognized with these prestigious awards.”

BWI Marshall Airport’s “We’ll Take You There” campaign ran in spring and fall 2019 across three media markets — Washington, Baltimore and Philadelphia. The advertising campaign helped to solidify BWI Marshall’s position as the busiest airport in the Washington-Baltimore region.

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November 30, 2020

Message from the Executive Director Ricky Smith


Since March 2020, the Maryland Aviation Administration (MAA) has focused on ensuring the health and safety of passengers and employees due to the Coronavirus outbreak. Immediately, MAA enhanced its cleaning and sanitation procedures, particularly in high touchpoint areas, to help provide safe, healthy and clean airports. A Pandemic Recovery Plan was developed with specific strategies and procedures to maintain the safety of our facilities and airport personnel while restoring confidence in the flying public. Many new measures have been implemented, including:

●Plexiglass guards installed at critical workstations, airline and concession counters;
●Hand sanitizer stations placed throughout the terminal;
●Social distancing reminders including floor decals and other signage;
●CrowdVision technology to monitor and mitigate congestion in real time, maintaining safe distancing amongst passengers in the security checkpoint lines;
●Vending machines throughout the terminal offering masks, gloves and hand sanitizer; and,
●BWI Marshall, Martin State Airport and participating airlines will also supply masks to those in need, courtesy of the 1.2 million masks provided by FEMA.

I must recognize the resiliency and dedication of our employees, contractors and tenants. Thank you for all that you have done to support the MAA during this time. We will continue to follow the plans outlined within our Pandemic Recovery Plan to ‘Be Better’ and most importantly, to be safer.

 

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BWI Thurgood Marshall Airport Remains Focused on

Health and Safety During Holiday Season

Expanded State Travel Advisory in Effect; Airport Precautions in Place for Those Who Must Travel

 

November 20, 2020 - Maryland health officials are urging residents to stay home this Thanksgiving season to help slow the spread of COVID-19, and have issued a travel advisory regarding non-essential trips outside the state. At Baltimore/Washington International Thurgood Marshall Airport, officials also recommend everyone do their part by limiting air travel to essential trips only, and closely adhere to COVID-19 safety protocols if travel is necessary.

“Public health officials have made it clear we’re all safer at home during this holiday season,” said Ricky Smith, Executive Director of BWI Marshall Airport. “For those customers that must fly, we want them to know healthy travel remains our top priority. BWI Marshall continues to work with airport partners to help ensure a safe travel experience.”

BWI Marshall continues to offer strong proactive measures to provide for the well-being of passengers. The airport terminal remains restricted to ticketed passengers, employees and those helping passengers needing assistance. Face coverings or masks are required for customers and employees in BWI Marshall Airport. Passengers arriving without a face covering may receive a free mask at airport information desks. Some airlines may offer face coverings for customers as well. In addition, several airport concessions sell face coverings, and there are vending machines in the airport terminal and rental car facility for the purchase of masks and other personal protective equipment.

Since the early days of the COVID-19 emergency, BWI Marshall Airport has implemented many safety and health measures including enhanced cleaning and sanitation procedures. Hand sanitizer dispensers are in place throughout the airport terminal. Protective barriers have been installed at airline ticket counters, security checkpoints, and information desks, and physical distance markers are in place in high-traffic areas. Health and safety information is provided to travelers on monitors and overhead announcements.

In addition, the U.S. Departments of Transportation, Health and Human Services, Homeland Security and State offer a web portal where airline passengers can obtain updated information on how to Fly Healthy this holiday season. The portal notes the experience as an airline passenger begins at home, and offers advice on COVID-19 precautions during trip planning, at the airport, while aboard an aircraft, upon arrival at your destination and returning home.

At BWI Marshall, passenger traffic has steadily rebounded since the low point in April, when total passengers dropped 96% compared to last year. For the Thanksgiving holiday, passenger traffic is expected to be down about 50% from the same holiday period last year.

For those who do travel, allow plenty of time when coming to the airport during the holiday season; arriving two hours early is recommended. Travelers should practice physical distancing, wash their hands or use hand sanitizer frequently, and use a mobile boarding pass when possible. To help ease potential traffic congestion on the lower level roadway during the holiday season, motorists should consider using the upper level / departures level roadway to drop off and pick up customers.

For airport parking, the Daily Garage remains open at a reduced rate of $8 per day, and the Hourly Garage is open at a reduced rate of $12 per day. The Long Term A and B lots, Express Parking, and valet parking are temporarily closed. The Cell Phone Lot is open, offering a free, convenient location for motorists to wait away from the airport terminal until contact is made with arriving passengers. By using the Cell Phone Lot, drivers can avoid circling the terminal roadway while waiting for passengers.

 

For more on BWI Marshall Airport’s COVID-19 response, go to bwiairport.com/COVID19.

Cutting-Edge Program Will Help Brands Reach Consumers as Travel Returns, Recovers

Baltimore/Washington International Thurgood Marshall Airport is working with Clear Channel Airports to develop a new, innovative advertising program to reach travelers in the airport terminal. A 10-year contract is underway as Clear Channel Airports begins to develop the integrated passenger experience program, and upgrades are expected to be implemented in spring 2021.

“We look forward to working with Clear Channel Airports to present a creative media program that will engage our travelers,” said Ricky Smith, Executive Director of BWI Marshall Airport. “With this initiative, regional brands will have the opportunity to stand out and reach passengers in our world-class airport environment.”

The Maryland Board of Public Works approved the new terminal advertising contract in March. The program will feature a comprehensive, terminal-wide advertising network that will offer multiple passenger engagement opportunities.

Graphic rendering showing passengers in baggage claim at BWI Marshall Airport with future Clear Channel Airports advertising concepts installed

Clear Channel Airports is expected to create new overhead digital displays in high-traffic areas of the airport concourses, as well as flight information monitor messaging, an improved baggage claim digital network, wrap applications, digital projections, tension fabric displays with local thematic elements and a LCD network for the airport’s rental car shuttle buses.

“As our country continues to reopen, we expect activity at Baltimore/Washington International Thurgood Marshall Airport to continue to pick up more quickly than other regions since it’s a hub to so many businesses, universities and government entities,” said Morten Gotterup, President of Clear Channel Airports. “These are still very challenging times for the travel business, but we’re proud of the new partnership we have with BWI Marshall and are very much looking forward to working closely with their team as a resource and recovery partner so we can develop innovative, interactive and educational advertising experiences for their passenger base.”

BWI Marshall Airport continues working to help ensure safe travel for customers. Health initiatives at the airport include enhanced cleaning and sanitation, hand sanitizer dispensers throughout the terminal, protective barriers at security checkpoints, ticket counters and information desks, and physical distance markers in high-traffic areas. Masks or face coverings remain a requirement in the airport terminal as Maryland continues its COVID-19 recovery. Face coverings are available at airport information desks. Health and safety information is provided on information displays and overhead announcements.

Company Offers Private Rest and Workstation Rooms for Airport Passengers

Photograph of the storefront of Minute Suites at BWI Marshall AirportNew concessionaire Minute Suites launched services Thursday at Baltimore/Washington International Thurgood Marshall Airport. The company offers private rooms where airport passengers can relax, nap or work before a flight or during a layover.

“We’re pleased to welcome Minute Suites to the airport as an innovative new service,” said Ricky Smith, Executive Director of BWI Marshall Airport. “This is another example of the value companies see in doing business at BWI Marshall Airport, and adds to the first-class amenities we offer our customers.”

At BWI Marshall Airport, Minute Suites provides five relaxation and workstation rooms on Concourse C. The Minute Suites are accessible for passengers flying from concourses A, B or C. The private rooms include a daybed, television, workstation, free WiFi, and other amenities. The company currently has locations in four other U.S. airports, with more planned.

“We have been planning BWI for some time and we are thrilled to see it launch,” Dan Solomon, Co-founder and Director of Development for Minute Suites said. “Our service has been highly sought after for years, and now it is in even higher demand.”

Photograph showing interior of individual suite at Minute Suites at BWI Marshall Airport Minute Suites was founded by doctors and healthcare professionals looking to give travelers a clean and safe retreat during long waits between flights. Travelers can book a room for a minimum of one hour and a maximum stay of eight hours, depending on their needs.

As more people return to travel during the COVID-19 recovery, BWI Marshall Airport remains the busiest airport in the region. Health and safety initiatives at the airport include enhanced cleaning and sanitation, hand sanitizer dispensers throughout the terminal, protective barriers at security checkpoints, ticket counters and information desks, and physical distance markers in high-traffic areas. Face coverings remain a requirement in the airport terminal, and health and safety information is provided on information displays and overhead announcement boards.https://www.bwiairport.com/flying-with-us/about-bwi/press-media/october-1-2020-bwi-thurgood-marshall-airport-welcomes-minute

International Partnering Institute Recognizes Airport and Contractors for Collaboration on Airfield Project

The construction and engineering team at Baltimore/Washington International Thurgood Marshall Airport has been honored with a 2020 John L. Martin Partnered Project of the Year Award for work to reconstruct Taxiway B at BWI Marshall, which is owned and operated by the Maryland Department of Transportation Maryland Aviation Administration (MDOT MAA). The award was presented in August by the International Partnering Institute (IPI), a nonprofit that encourages and supports the construction industry in achievement of exceptional results through a culture of collaboration.

“I congratulate our team for the hard work and dedication that helped ensure a successful project,” said Ricky Smith, Executive Director of BWI Marshall Airport. “This award recognizes the collaboration that produced a major pavement reconstruction to enhance airfield safety and operations.”

Aerial photograph showing the completed construction work of Taxiway B at BWI Marshall AirportTaxiway B at BWI Marshall offers primary access from the north cargo apron and international concourse to the airport runways. The 2019 taxiway project included full depth reconstruction along with mill and overlay of pavement. Additional improvements included associated grading, drainage, lighting, airfield signage and pavement markings. The construction was completed early and under budget.

“Safe and efficient operations are the primary elements of our commitment to Marylanders and all of the traveling public,” said MDOT Secretary Greg Slater. “This project, and the partnerships that made it a reality, help us achieve those goals.”

According to the IPI, its annual awards “celebrate success, share lessons learned and best practices, and acknowledge teams and individuals who achieve extraordinary results.”

Photograph showing progress of the reconstruction of Taxiway B at BWI Marshall Airport The award recognized the project team, which consisted of MDOT MAA as the airport owner; Allan Myers, prime contractor; Michael Baker International, designer; Parsons Infrastructure, construction manager; Airport Design Consultants Inc., program management; and Ventura Consulting Group, facilitator. https://www.bwiairport.com/flying-with-us/about-bwi/press-media/september-25-2020-bwi-thurgood-marshall-airport-construction

Airport and Executive Director Honored with Awards from Airports Council International-North America

Baltimore/Washington International Thurgood Marshall Airport and Executive Director Ricky Smith were honored this week by the Airports Council International-North America (ACI-NA) with two prestigious industry awards that recognize commitment and achievement in diversity in the aviation industry. ACI-NA represents local, regional and state governing bodies that own and operate commercial airports in the United States and Canada.

“Empowering minority- and women-owned businesses is a part of the good work our airports engage in each year to increase diversity within the aviation industry,” said ACI-NA President and CEO Kevin M. Burke. “Airports play an essential role in strengthening local economies, and promoting workforce diversity within our industry is beneficial to the communities we operate within. “I congratulate Ricky Smith for the work he has done to level the playing field and empower women and minority-owned businesses within the aviation industry.”

https://www.bwiairport.com/flying-with-us/about-bwi/press-media/september-16-2020-bwi-thurgood-marshall-airport-recognized-forBWI Marshall Airport was presented with ACI-NA’s Large Hub Inclusion Champion award, an annual honor that celebrates proactive and innovative steps taken by large airports to foster diverse businesses, workforce diversity, outreach and advocacy. ACI-NA highlighted BWI Marshall’s demonstrated commitment to maximize local and minority business participation. In 2017, BWI Marshall partnered with its concessions developer to establish LaunchPad, a program encouraging new small, minority businesses at the airport. Since its start, LaunchPad has helped nine minority- and women-owned businesses open at the airport.

BWI Marshall was also honored by ACI-NA for work to expand recruitment efforts and increase workforce diversity. The organization noted that, since 2015, women in executive management increased 129% at the airport, and racial diversity has increased among executive and senior management 300% and 64%, respectively. Since 2015, the airport has sponsored a Summer Youth Initiative to introduce underrepresented students to the aviation industry and stimulate career interest. More than 250 students from Baltimore City have been exposed to different airport operations.

“This honor confirms my pride in the many stellar professionals that hold BWI Marshall to be their employer of choice,” said BWI Executive Director Smith. “I have always held the belief that this airport is supported by many of the most competent and dedicated professionals in the industry. This honor recognizes our commitment to maintaining a diverse team that is actively engaged in driving performance excellence. As we strive to ‘be better,’ we will pursue every effort to continue living up to the principles of this award.”

Photograph of Ricky Smith holding ACI-NA Leon C. Watkins Guardian Award trophyACI-NA also announced Executive Director Smith as the recipient of its 2020 Leon C. Watkins “Guardian Award” for Excellence in Business Diversity. This new honor recognizes a leader who has promoted growth and evolution of minority- and women-owned businesses and suppliers, while also fostering advancement of civil rights and equal opportunities for all within the airport business environment.

“The entire Maryland Department of Transportation (MDOT) team is proud of Ricky and BWI Marshall Airport for these well-deserved awards,” said Maryland Transportation Secretary Greg Slater. “Diversity in our workforce and career development are cornerstones of MDOT’s business philosophy. I greatly appreciate ACI-NA’s recognition of our team’s outstanding work.”

ACI-NA noted Executive Director Smith’s proven leadership and sustained commitment to the values of diversity and inclusion as factors earning him the ACI-NA Guardian Award. The organization noted that he founded several outreach and partnership programs for small and minority entrepreneurs and also acknowledged his leadership with the LaunchPad concessions initiative.

“I am deeply grateful and humbled by this honor, which is named on behalf of Leon Watkins, a giant in our industry for his longstanding commitment and lifetime of work supporting diversity and inclusion,” said Executive Director Smith. “Throughout his life, Leon courageously worked to foster equality and encourage full opportunities for minorities and women in employment, professional development and business participation.

“Leon was a friend and mentor to me,” he added. “Thank you to ACI-NA for this recognition, and for memorializing Leon Watkins’ legacy in such profound manner.”

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The following airport restaurants and retailers are open for business, but some are operating with reduced hours and food service. This list may change at any time. We will update this page frequently. Restaurants are primarily open for grab-and-go and carry-out orders, except for locations with sit-down dining at 50% capacity. To comply with local regulations, sit-down dining must end each day at 10pm. We are sorry for any inconvenience.

UPDATE: 9/3 at 12:00pm

Except where otherwise noted, these airport restaurants and stores will open 90 minutes before each day's first departing flight and close 30 minutes after each day's final departing flight.

LOCATION RETAIL / SERVICE GRAB-N-GO FOOD
MAIN TERMINAL
  • Hudson News (Lower Level #1)
  • M&T Bank (Mon-Fri: 9am-3pm)
  • Onsite News
  • UPS Store (Mon-Fri: 10am-6pm, Closed Sat & Sun)
  • Dunkin' Donuts (open 24 hours)
  • Ledo Pizza
CONCOURSE A
  • Hudson News (5am-6pm)
 
CONCOURSE B
  • Fashion Spa House
  • Fire & Ice (8am-3pm)
  • Hudson News at B2
  • Onsite News
  • Tech Showcase
  • Auntie Anne's
  • BGR
  • Dunkin' Donuts
  • Gachi House of Sushi
  • Ledo Pizza
  • Obrycki's
  • Starbucks
  • Subway
  • Zona Cocina
A/B FOOD COURT
  • America! (7am-8pm)
  • The Body Shop (8am-2pm)
  • Diva By Cindy (Open Saturday and Sunday)
  • InMotion 8am-6pm)
  • Kiehl's (8am-6pm)
  • MAC Cosmetics (7am-7pm)
  • Onsite News (5am-8pm)
  • Sunglass Hut (8am-5pm)
  • Arby's
  • Chick Fil-A
  • Chipotle (5am-10pm)
  • Flying Dog Tap House (10am-6pm, sit-down dining at 50% capacity)
  • Jamba Juice (5am-6pm)
  • Leeann Chin (10am-6pm)
  • McDonald's (open 24 hours, limited menu)
  • Pinkberry
  • Silver Diner (sit-down dining at 50% capacity)
CONCOURSE C
  • Hudson News at C4 (6am-6pm)
  • Hudson News at C7
  • Marshall Russo
  • Einstein Bros. Bagels (5am-6pm)
  • Harbor Grille
  • Potbelly (8am-4pm)
CONCOURSE D
  • America! (5:30am-6pm)
  • Fran's Body Care (8am-3pm on Mon, Wed, Thu, Fri)
  • Hudson News at D2 (8am-5pm)
  • The Club BWI (6am-6pm)
  • Auntie Anne's
  • Dunkin Donuts
  • The Greene Turtle (6a-8pm, sit-down dining at 50% capacity)
  • Market Express
  • McDonald's
  • Quizno's (Mon-Fri: 11am-6pm, Closed Sat & Sun)
D/E CONNECTOR
  • Charm City Market (7am-7pm)
  • ROAM Fitness (Retail only - 6AM-11AM & 2PM-6PM)
  • Starbucks (5:30am-2pm)
CONCOURSE E
  • Hudson News (limited hours)
  • Zoom vending machines
  • Passports Bar and Grill (limited hours)

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UPDATE: 8/20 at 4:15pm

In accordance with Governor Larry Hogan's Executive Order 20-07-29-01 (full text here), the use of face masks or coverings is required at all times throughout BWI Marshall Airport. This Executive Order took effect on July 31, 2020 at 5pm. Further, all of our airline partners have implemented a face mask or covering requirement.

Passenger receives free face mask at Information Desk at BWI Marshall Airport.

Passengers arriving at the airport without a face mask can receive a free mask. Airport staffers are distributing cloth face masks at no charge at 3 Information Desks (Upper Level between Spirit and United counters, Lower Level between Baggage Claim belts 9-10 and 12-13). Mask distribution will take place 7 day a week from 6:00am-4:00pm and from 6:30pm-8:00pm.

In addition, those who wish to purchase a face covering or other PPE items (such as hand sanitizer, gloves, etc.) can do so at various retailers and PPE vending machines throughout the terminal and Rental Car Facility. 

Please note: access to the BWI Marshall Airport terminal is restricted to ticketed passengers and badged employees.

We’ve compiled the following face mask/covering notes from our airline partners. Please confirm airline policies with your airline prior to travel.

ALASKA – All guests 2 and older are required to wear a face mask or covering over their nose and mouth, with no exceptions. Those unwilling or unable to wear a face mask or covering for any reason will not be provided with travel. Face coverings with direct exhaust valves and face shields without masks are not deemed as acceptable face coverings. More info here and here.

ALLEGIANT – Passengers are required to face masks and coverings at the ticket counter and gate, during boarding and while aboard an Allegiant aircraft. Complimentary health and safety kits (including a single-use face mask among other items) will be distributed to Allegiant passengers during the boarding process. More info here.

AMERICAN – Passengers, except for children under 2 years old, are required to wear a face covering or mask while aboard aircraft. Face coverings are required to be worn from a passenger's arrival at their departing airport until a passenger's exit at their destination airport. Face coverings with exhaust valves or vents,  and coverings made with materials such as mesh or lace fabrics, are no longer allowed by the airline. A face shield can be worn with a face covering, but not in place of a face covering. Passengers who decline to wear a face covering may be denied boarding and future travel on American. More info here and here.

BOUTIQUE - Passengers are required to wear a face covering in check-in and boarding gate areas, in-flight, and while enplaning and deplaning their aircraft. More info here.

CONTOUR - Passengers are required wear a face mask or covering throughout the airport and in-flight. Plastic face shields may be used in addition to a face covering, but not in place of one. Any face covering with an exhaust valve is not approved as an acceptable face mask. The airline reserves the right to deny boarding to any traveler unwilling to comply with this requirement. More info here

DELTA – Passengers are required to wear a face mask or covering during all phases of travel, including in check-in and boarding gate areas, jet bridges and aircraft. Plastic face shields may be used in addition face coverings, but not in place of a face covering. Any mask with an exhaust valve is not approved as an acceptable face covering. More info here.

FRONTIER – Passengers are required to wear a face covering at ticket counters, gate areas, baggage claim and onboard aircraft. Face coverings containing vents, valves or mesh material, plus face shields, are not considered acceptable face coverings. More info here. Passengers and crew members are required to undergo a non-invasive temperature screening at the gate using a touch-less thermometer. 

JETBLUE – Passengers are required to wear face coverings during check-in, boarding, deplaning and while in-flight. All passengers over 2 years of age must wear a face covering which fits over their nose and mouth during check-in, boarding, in-flight and while deplaning. Masks with vents or exhalation valves are not permitted. Plastic face shields may be worn in addition to a face covering, but not in place of one. More info here and here.

SOUTHWEST – Face masks and coverings are required for passengers, except for children under the age of 2, in-flight, as well as in ticketing, boarding and baggage areas. Masks with an exhalation valve, a face shield on its own or coverings made completely of mesh or lace fabrics are among those deemed unacceptable. More info here and here. ​

SOUTHERN AIRWAYS EXPRESS - Face masks or coverings are required of passengers inside the airport and in-flight. Southern Airways' policies are in line with interline partner American Airlines. More info here.

SPIRIT – Passengers, except for children under age 2, are required to wear face coverings at the airport, on the jet bridge and onboard Spirit aircraft. Face shields may be worn in addition to a face covering, but are not approved as a face covering replacement. Face coverings containing valves or mesh materials are not considered appropriate face coverings. Those who choose not to comply with the airline's face covering requirement will lose future flight privileges with Spirit. More info here.

SUN COUNTRY - Passengers are required to wear a face covering while in the airport and on aircraft. Passengers who cannot wear face masks due to medical reasons are expected to wear a face shield. More info here.

UNITED – Passengers, except for children under the age of 2, are required to wear face coverings onboard United aircraft and at United customer service counters, baggage claim and boarding gate areas. A face covering must cover a passenger's nose and mouth and not have any vents or openings. A face shield alone does not count as a face covering. Travelers not wearing face coverings may be refused transport and could lose travel privileges for future United flights. More info here and here.

International Aircraft Rescue and Fire Fighting Award Honors Training Leadership

Captain Matthew Morean of the Baltimore/Washington International Thurgood Marshall Airport Fire and Rescue Department has been honored with a training award from an international industry organization. The Aircraft Rescue and Fire Fighting (ARFF) Working Group recently recognized Captain Morean with the Brian Pugh Outstanding ARFF Training Officer Award. The honor showcases efforts to institute procedures or technologies that make a difference in an airport’s ARFF training programs.

BWI Marshall Airport Fire and Rescue Department Captain Matthew Morean

“I congratulate Captain Morean for this award, which highlights his contributions to BWI Marshall Airport, along with his leadership and collaboration with industry partners,” said Ricky Smith, Executive Director of BWI Thurgood Marshall Airport. “Our skilled, brave fire and rescue service professionals work so hard to protect our community. This prestigious industry award recognizes Captain Morean for his dedication and honorable service.”

Captain Morean, a resident of Caroline County, was nominated for the award by Battalion Fire Chief Jason Graber of the Metropolitan Washington Airports Authority (MWAA) Fire and Rescue Department. The BWI Marshall Airport Fire and Rescue Department and the MWAA Fire and Rescue Department regularly collaborate on training programs.

In the award nomination, Battalion Fire Chief Graber acknowledged Captain Morean’s experience and value, and said he “undoubtedly is the backbone of the organization at the BWI Fire and Rescue Department.”

Established more than 25 years ago, the ARFF Working Group is the largest worldwide professional organization of aviation firefighters and industry experts. The ARFF Working Group has more than 1,000 active airport fire rescue members from more than 30 countries.